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Advantages of Opting for Procurement Services

ProcurePort

• Opting for procurement services offers cost savings through improved negotiations, volume discounts, and strategic sourcing, along with significant time efficiency gains and streamlined processes.

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Customer service vs customer experience: Key differentiators

IBM Supply Chain Blog

In many organizations, but not all, customer service is treated as part of the customer experience. So what are the key differences in customer service vs. customer experience? Alternatively, customer service refers to the actions that an organization takes to ensure that customers are satisfied with their products post-purchase.

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An introduction to Wazi as a Service

IBM Supply Chain Blog

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

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Financial services sector talent woes continue

Procurement Heads

The number of professionals applying for jobs in the financial services sector is down by a third year-on-year, with the gap between supply and demand worsening. Ann Swain, CEO of APSCo said, “The data suggests that the Financial Services sector is facing a growing decline in skills availability.

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Rethinking Supply Chains for Greater Efficiency, Resiliency, and Sustainability

Read the new GEP-sponsored report by Harvard Business Review Analytic Services for strategies and digital solutions to achieve these goals. Supply Chains have 3 key priorities: building resiliency, reducing costs and driving ESG performance.

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Mitigating the impact of climate change in insurance and other financial services  

IBM Supply Chain Blog

For other financial services firms outside of the insurance sector, property accepted as loan security might face climate-related risks as well. Many financial services firms will have to re-evaluate a significant portfolio of investments across the stock market. Financial services firms can use the tool for “what if?”

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ONE Increases Transpacific Service with Asia Pacific 1 Service

Supply Chain Brain

The inaugural sailing for AP1 service is expected to commence in late Spring, around April or May, with specific details to be announced soon.

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The Art of Consistent Perfect Order Delivery: Smart Order Fulfillment Through Orchestration

Shippers and logistics service providers are pressured to match the “Amazon effect” for fast and efficient service across multiple B2C, B2B, and D2C channels. Perfect order delivery - on-time and in-full at the lowest possible cost – is critical.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

This report will examine the main investment areas that marketers are prioritizing to enhance their account-based strategies through a focus on: How practitioners are executing and accelerating blended ABM strategies that put self-service buying journeys at the forefront The areas in which AI shows the greatest promise The continued convergence of (..)

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CEVA Logistics Drives Agile, Multi-Leg Inbound Flows for Tech Company

CEVA leveraged Kinaxis to eliminate blind spots across supply chain activities, centralize order and logistics management, and drive cost-effective plans for order execution.

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Case Study: DSV Implements a Single-Instance Control Tower with a Global Footprint

After having opened a new warehouse in Johannesburg - the largest integrated logistics center on the continent - a multi-national FMCG Healthcare company approached DSV South Africa (SA) for services across the end-to-end supply chain. At the time, each unit had its own team operating according to their own systems and processes.

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The ABM Benchmark Survey

Download the report to learn more about: The strategies and technologies ABM marketers are using to increase ABM successes Why it’s important to shift toward more targeted, personalized assets How marketers are meeting buyers' demands for self-service journeys Which metrics and marketing KPIs matter across the ABM funnel

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Path to Becoming a CFO: David Goulden, CFO at Booking Holdings

Speaker: David Goulden, CFO at Booking Holdings, and Jeff Epstein, Veteran Tech CFO

Join us for this conversation between David Goulden, CFO at the world’s leading provider of online travel and related services, Booking Holdings — which includes Booking.com, Priceline, OpenTable, Kayak, and others — and Jeff Epstein, Operating Partner at Bessemer Venture Partners.

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TMS+: Go Beyond Transport to Optimize Cost, Service, & Resiliency

Flawless execution relies on strategic planning; cost-effective operations require flexibility and agility to mode-shift and access a full cost-to-serve picture beyond transport; high customer service levels rely on being capable to promise factoring inventory levels and availability across all domains into transport planning and execution.

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Scaling Logistics for Success: A White Claw Story

Speaker: Scott Campbell and Molly Feller

In this webinar, join Scott Campbell, Vice President, Logistics & Demand at Mark Anthony Services and Molly Feller, VP Logistics as a Service Operations at e2open, as they explore the challenges that arise when companies experience rapid growth, and how Mark Anthony – the group behind the famous White Claw - has overcome these challenges.