IBM Supply Chain Blog

MARCH 4, 2024

We have all been witnessing the transformative power of generative artificial intelligence (AI), with the promise to reshape all aspects of human society and commerce while companies simultaneously grapple with acute business imperatives. We refer to this transformation as becoming an AI+ enterprise. times higher ROI.

Innovation 104

Innovation Data Risk Strategy 104

IBM Supply Chain Blog

AUGUST 2, 2023

Over the years, chatbots have become seamlessly integrated in our day-to-day lives — in our homes, on our phones, on social media or in apps for shopping online, healthcare, customer support and more. Today, AI makes the difference between good and bad customer service. 
 How do customer service chatbots work?

Data 53

Data Management 53

IBM Supply Chain Blog

DECEMBER 14, 2023

Consequently, these data breaches can rattle customer trust and the confidence of regulators.    When done correctly, cybersecurity can be a strategic initiative that supports product capability, organizational effectiveness and customer relationships.

Data 89

Data Agile and Lean Supply Chain Collaboration Risk 89

Procurement Heads

JUNE 28, 2022

According to Raconteur’s report in The Sunday Times on the Future of Supply Chain & Procurement, constant problems in the supply chain have proved a real headache for many businesses over the past two years. Who can help us solve some of these problems?’. What are the upcoming priorities for CPOs?

Chief Procurement Officer 130

Chief Procurement Officer Supply Chain Optimization supply chain budgeting Innovation 130

IBM Supply Chain Blog

FEBRUARY 15, 2024

Kubota, a Japanese-based services and technology provider within the agriculture, water and environmental industries, has a keen focus on innovation and sustainability. IBM Consulting® helped Kubota to deliver the entire implementation phase and build out the system.

Sustainability 62

Sustainability Budget Data Quality 62

Supply Chain Game Changer

MARCH 16, 2022

Amongst other things a supply chain manager is responsible for ensuring that goods are delivered to the correct destination in a timely manner. This can be a challenging task, as there are many potential problems that can occur along the way. We will also provide tips on how to solve these problems in the next blog post.

Supply Chain Optimization 100

Supply Chain Optimization Supply Chain Efficiency Supply chain Supply chain management 100

IBM Supply Chain Blog

FEBRUARY 14, 2024

We’re all amazed by what AI can do. Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase.

Real-time Visibility 86

Real-time Visibility Data Supply Chain Efficiency Supply Chain Optimization 86

Let's Talk Supply Chain

JUNE 5, 2023

Logward is a logistics technology company offering supply chain management as a service, delivering end-to-end visibility as well as control over freight shipments through cloud based solutions. IN THIS EPISODE WE DISCUSS: [07.24] Jonas’s background, and why he founded Logward in 2018. “I 44.17] The future for Logward.

supply chain budgeting 59

supply chain budgeting supply chain software solutions e2e Supply Chain Optimization 59

IBM Supply Chain Blog

FEBRUARY 15, 2024

Yet, for some larger enterprises or businesses with a worldwide user footprint, GSLB is an essential service. Having a “load balancer for load balancers” keeps your traffic distributed in an efficient way and ensures the performance that your customers expect from an internet-enabled application.

Consumer demands 48

Consumer demands Networking Data Purchasing 48

IBM Supply Chain Blog

APRIL 4, 2023

We taught an AI model to analyze Masters video and produce highlight reels for every player, minutes after their round is complete. We built models that generate scoring predictions for every player on every hole. For years IBM has been using cutting-edge AI to improve the digital experiences found in the Masters app.

Data 85

Data Quantity Sourcing Networking 85

ivalua

DECEMBER 6, 2022

Of course, I can only agree with their insights and the critical role of Procurement in solving business and societal problems, but one process is often overlooked. Many large organizations implement a Procure to Pay platform with the aim to deliver efficiency, visibility, simplicity, and compliance.

e2e 130

e2e Suppliers Procurement Contract 130

IBM Supply Chain Blog

MARCH 21, 2023

Key Takeaways The digital customer experience is evolving rapidly, and companies need to keep up. Companies should focus on the needs of their customers to provide an excellent digital customer experience. Now, all we need is our smartphone and our digital wallet. The comments and feedback would be noisy, simply put.

Innovation 52

Innovation Purchasing Product development Import 52

SCMDOJO

MAY 6, 2022

Many supply chain systems are closed-source, all-in-one, proprietary, expensive, and difficult to customize ( read Why ERP Sucks ). No-code platforms are taking industries by storm and creating prospects for businesses seeking application solutions in ways we did not consider possible. Benefits of No-code Platforms.

supply chain software solutions 109

supply chain software solutions Supply Chain Efficiency supply chain budgeting Agile and Lean Supply Chain 109

Procurement Heads

APRIL 26, 2023

Following that, I did a year of what we call a co-op programme, which meant rotating between two weeks at my host company in France, and then one week at school and I really enjoyed it. We manage billions of dollars worth of spend. We manage billions of dollars worth of spend.

Agile and Lean Supply Chain 130

Agile and Lean Supply Chain Supply Chain Efficiency Sustainability Risk management 130

Procurement Heads

APRIL 26, 2023

Following that, I did a year of what we call a co-op programme, which meant rotating between two weeks at my host company in France, and then one week at school and I really enjoyed it. We manage billions of dollars worth of spend. We manage billions of dollars worth of spend.

Agile and Lean Supply Chain 130

Agile and Lean Supply Chain Supply Chain Efficiency Sustainability Risk management 130

The Good Spending

AUGUST 26, 2022

The definition of a contract A contract is a legally binding promise to act in the future , e.g., delivering goods or providing services. This failure could be bounded rationality or the cost of writing complex contracts ( we explained the transactional cost theory earlier.)

Contract 96

Contract Price Negotiation Risk 96

IBM Supply Chain Blog

AUGUST 15, 2023

Tata Consultancy Services (TCS) is a global information technology services and consulting company with headquarters in Mumbai, India. TCS has deep expertise in digital and business solutions, engineering, and IT infrastructure services. This infrastructure was limiting the client’s ability to meet user and market demands.

Collaboration 61

Collaboration Demand Networking Data 61

The Thomas Blog

APRIL 12, 2024

In increasingly differentiated and competitive marketplaces, businesses can only advance by proactively converting prospects into revenue-generating customers. Each call initiates contact with potential customers or prospects to introduce products or services, qualify leads, and close deals. What Is Sales Lead Generation?

Strategy 52

Strategy Real-time Visibility Networking Buyers 52

IBM Supply Chain Blog

DECEMBER 20, 2023

Whether it’s deeper data analysis, optimization of business processes or improved customer experiences , having a well-defined purpose and plan will ensure that the adoption of AI aligns with the broader business goals. Interview department heads to identify potential issues AI could help solve. What metrics need to be improved?

Strategy 77

Strategy Ethics Supply Chain Efficiency Supply Chain Optimization 77

Pipefy

DECEMBER 9, 2022

Enterprise service management (ESM) is increasingly being implemented and built upon by businesses and corporations worldwide, especially as employee demand for support, training, knowledge, ticketing systems, and problem management grows. What is enterprise service management (ESM)? Examples of enterprise service management.

Management 52

Management e2e Strategy Collaboration 52

ivalua

DECEMBER 14, 2020

What we learned about agility and resilience can be applied to future-proof the source-to-pay (S2P) process and help organizations meet any new challenge with confidence. The job of sourcing professionals is to understand the risk in the supply chain and manage it so they can react quickly when a problem occurs.”

Agile and Lean Supply Chain 130

Agile and Lean Supply Chain supply chain software solutions supply chain budgeting Procurement 130

Let's Talk Supply Chain

OCTOBER 30, 2022

You’ll hear more tales than just woes from suppliers who couldn’t deliver on time, warehouses that went up in flames, and shipments that were lost (or never even made it to their destination!). IN THIS EPISODE WE DISCUSS: [05.56] Introduction to the guests. Problem-solving. 1990’s. Candy trends.

supply chain software solutions 52

supply chain software solutions Supply Chain Efficiency supply chain budgeting Supply chain 52

IBM Supply Chain Blog

MARCH 16, 2023

“Yes, we do compete in certain areas. But we’re also going to knock it out of the park together in other areas,” he says. We bring all that together.” In 2020, Audi UK partnered with IBM to improve the customer experience within its digital platforms and tools. dropped by 29% overall.

Collaboration 52

Collaboration Sustainability Strategy Supply chain 52

Una

MARCH 21, 2023

As a group purchasing organization, Una is passionate about leveraging the combined purchasing power of our members to lock in savings on the goods and services they need to run their businesses. In addition to joining a GPO , another option for camps is to outsource their food program to a food service management company.

Purchasing 95

Purchasing Price Contract supply chain budgeting 95

IBM Supply Chain Blog

JULY 6, 2023

Ultimately, data science is used in defining new business problems that machine learning techniques and statistical analysis can then help solve. Data science solves a business problem by understanding the problem, knowing the data that’s required, and analyzing the data to help solve the real-world problem.

Data 57

Data Sourcing Collaboration Innovation 57

Finale Inventory

MAY 11, 2023

In this article, we’ll delve into the world of cloud-based inventory management and explore why businesses of all sizes are choosing to go this route versus on-premise options. Depending on the service, they may sync every 24, 12, or 2 hours. We don’t lock customers into long-term plans because we don’t have to.

Inventory 52

Inventory Management Data Contract 52

Finale Inventory

MAY 11, 2023

In this article, we’ll delve into the world of cloud-based inventory management and explore why businesses of all sizes are choosing to go this route versus on-premise options. Depending on the service, they may sync every 24, 12, or 2 hours. We don’t lock customers into long-term plans because we don’t have to.

Inventory 52

Inventory Management Data Contract 52

HICX

FEBRUARY 2, 2023

Table of Contents Why do suppliers find it challenging to do their best work for their biggest customers? One of the headline statistics to come from our recent Voice of the Supplier Survey was that 61% of suppliers said that they find it challenging to do their best work for their most important enterprise customer.

Suppliers 52

Suppliers Procurement Buyers Collaboration 52

Supply Chain Game Changer

NOVEMBER 17, 2020

As such we have focussed on curating a wide range of content and resources that will have relevance to anyone at anytime no matter what their needs may be. We began our Seasoned Leadership in Action™ Interview series in support of our objective to share experiences and expertise. Your Customers will tell you what you need to do.

Leadership 53

Leadership Supply Chain Efficiency Supply chain Import 53

Una

JANUARY 8, 2024

It goes beyond mere profit generation and involves providing value to customers, employees, investors, and other key players in the business ecosystem. These printers are not just speed demons; they come with a service plan that ensures minimal downtime. Let’s start with the customer.

supply chain budgeting 52

supply chain budgeting Supply Chain Efficiency Agile and Lean Supply Chain Purchasing 52

EazyStock

JUNE 21, 2022

Predictable business cycles and stable demand allowed supply chain professionals to focus less on solving challenges and more on cost reductions. With today’s changing demand, volatility, and supply chain disruptions, supply chain professionals must focus more on problem-solving to ensure stock availability and business continuity.

Supply chain management 52

Supply chain management Supply chain management Supply Chain Efficiency supply chain budgeting 52

Pipefy

JULY 12, 2023

Back office operations are invisible to customers, but they’re an essential part of all businesses. back office business processes support the customer-facing business processes, or front office processes. Common back office functions include: Analysis support services, Technical support services, and Administrative support services.

Supply Chain Efficiency 52

Supply Chain Efficiency Real-time Visibility Agile and Lean Supply Chain supply chain software solutions 52

Claritum

MAY 23, 2019

“We continue to grow our team with the best of the growing pool of West of England talent.” These are exciting times for Claritum as we continue to grow and establish our position as a leading force in Procurement automation. We reward and celebrate success. Richard Hillum, Executive Chairman at Claritum.“These

Spend management 40

Spend management Innovation Quality Purchasing 40

Pipefy

DECEMBER 6, 2023

In both our professional and personal lives, we all have methods we use to get tasks done. Businesses use workflows to complete most tasks, from entering a purchase order to manufacturing goods and delivering a service. Visibility is an attribute that benefits process owners, employees, and customers.

Real-time Visibility 52

Real-time Visibility e2e Data Strategy 52

Supply Chain Game Changer

NOVEMBER 12, 2018

It faces more and more challenges, as customers need companies to be quick and increase their logistics performance more than ever before. To do it right Logistics companies need to increase the speed of delivery and quality of their services or they won’t be able to compete. Personalization And Collaboration With Customers .

Logistics 54

Logistics supply chain software solutions Order Fulfillment Data 54

Supply Chain Game Changer

APRIL 16, 2021

Amazon updates your inventory, packs the product, and ships it to your customer. Amazon handles customer care, including returns and refunds. Amazon FBA solves that problem. Customers expect lightning-fast delivery. Amazon Prime has changed the way we shop and there is no going back. Amazon Prime.

Inventory 91

Inventory Supply Chain Optimization Strategy Supply chain 91

Supply Chain Game Changer

NOVEMBER 25, 2018

We’ve written on the Argentus’ blog many times about Supply Chain misadventures , and how they can harm a brand’s reputation as well as profits – for example, maybe most memorably, in the case of Target, which had to retreat from the Canadian market after Supply Chain snafus led to empty shelves and disappointed customers.

Supply Chain Efficiency 53

Supply Chain Efficiency Supply chain Supply Logistics 53