IBM Supply Chain Blog

JANUARY 19, 2024

The future of customer experience (CX) is more : more data, more technology, more surprising and delighting. It’s also more pressure to retain those customers, whether those interactions happen online or in-store. As customer expectations and habits change, so too must the CX that organizations provide.

Data 91

Data Purchasing Strategy Customer relations 91

Supply Chain Game Changer

DECEMBER 16, 2020

The emergence of ecommerce redefined how entities and their customers relate. From manufacturers to retailers, technology has greatly improved the efficiency and operations of these sectors. Today, the ecommerce sector has made it easier for people to purchase their desired products hassle-free.

Supply Chain Efficiency 91

Supply Chain Efficiency Order Fulfillment Quantity Customer relations 91

IBM Supply Chain Blog

MARCH 29, 2024

Customer retention must be a top priority for leaders of any company wanting to remain competitive. An effective customer retention strategy should support the company to maintain a healthy stable of loyal customers and bring in new customers.

Strategy 63

Strategy Purchasing Buyers Import 63

Supply Chain Game Changer

JANUARY 3, 2022

Customs clearance article and permission to publish here provided by Melina Torres. In short, customs clearance is the set of procedures used to verify and approve the entry or exit of goods.

supply chain budgeting 77

supply chain budgeting Export Supply chain Import 77

Supply Chain Game Changer

AUGUST 21, 2022

It as well monitors inventory levels, and increases customer satisfaction. By reducing costs and improving customer relations, you can improve the quality of your products and services and ultimately, improve your brand reputation and increase your revenue.

Supply Chain Efficiency 104

Supply Chain Efficiency Supply Chain Optimization supply chain budgeting Logistics 104

Finale Inventory

APRIL 12, 2022

Improved customer relations: The ability your customers have to communicate with you throughout the buying process because of your order management system will improve your relationship with them.

Management 52

Management Inventory Order Fulfillment Real-time Visibility 52

SCMDOJO

APRIL 4, 2023

This means tracking everything from customer relations to inventory management, financial investments, transportation and delivery processes, and workflow processes. By having a bird’s eye view of the entire process, companies can quickly adapt to sudden changes in demand and find new ways to optimize their operations.

Supply Chain Analytics 110

Supply Chain Analytics Supply Chain Optimization supply chain budgeting Supply Chain Efficiency 110

Pipefy

JULY 31, 2023

The marketing department also works with customers in after-sales services, primarily for the purposes of maintaining customer relations and generating future sales. In comparison, back office team members normally don’t have any contact with clients, since they work behind the scenes.

Budget 52

Budget Management Quality Customer relations 52

SCMDOJO

MAY 6, 2022

The increased complexity of global supply chains increases the demand for digital transformation covering customer relations, engineering, logistics, and other functions. Now, users can manage assets, contracts, fleets, suppliers, and shipments quite smoothly. A survey by Deloitte Industry 4.0

supply chain software solutions 109

supply chain software solutions Supply Chain Efficiency supply chain budgeting Agile and Lean Supply Chain 109

Zycus Cognitive Procurement

DECEMBER 1, 2021

It’s important to recognize that your P2P solutions should address issues across the entire value chain – both supplier-related and customer-related challenges – so you can focus on creating greater value throughout the extended enterprise. P2P is an umbrella term that covers all the operational elements of procurement.

Procurement 40

Procurement Real-time Visibility Budget Eprocurement 40

IBM Supply Chain Blog

SEPTEMBER 11, 2023

This delivers increased agility while maintaining customer-related quality, reliability, stability, and security. In 2016, Db2 for z/OS moved to a continuous delivery model that provides new capabilities and enhancements through the service stream in just weeks (and sometimes days) instead of multi-year release cycles.

Data 89

Data Innovation Real-time Visibility Management 89

Supply Chain Opz

SEPTEMBER 5, 2013

What Amazon does is to acknowledge what happens but keep focusing on it customer''s needs. They''re currently tracking about 500 KPIs and 80% of them are customer related. 4) Go extra mile : Bezos once insisted on using better quality box so customer can reuse it.

supply chain budgeting 104

supply chain budgeting Supply Chain Efficiency Supply chain Supply 104

Planergy

APRIL 19, 2023

Popular solutions often used to manage AP include: Microsoft Dynamics GP Microsoft Dynamics Great Plains is an installed business accounting or enterprise resource planning (ERP) software offering powerful yet easy-to-use tools that help manage customer relations and finances. released in October 2022.

Purchasing 52

Purchasing Suppliers Contract Risk 52