IBM Supply Chain Blog

FEBRUARY 12, 2024

An evolution of customer experience (CX) was to be expected. Throughout modern history, organizations have encountered internal and external challenges that changed how they interact with customers and how customers view those organizations. Customer needs changed. Customer retention is difficult to keep high.

Data 103

Data Influencing Purchasing Strategy 103

Spend Matters

JUNE 19, 2023

Spend Matters is featuring the top 5 digital capabilities of different procurement technologies and what functionality you can expect from average and top performing solutions, leveraging its SolutionMap dataset. Customers can extend the data model to create more fields in profiles.

Suppliers 79

Suppliers Collaboration Buyers Supply Chain Optimization 79

Let's Talk Supply Chain

FEBRUARY 5, 2024

As CEO at Ship4wd, Carmit has been at the forefront of digital transformation in the global freight industry, leading high-profile projects in digital freight marketplaces, and delivering end-to-end global digital transportation solutions that are customer-focused and sustainable.

Supply chain 52

Supply chain Supply Logistics Demand 52

SCMDOJO

JANUARY 12, 2024

This shift has opened doors for learners to delve into unique and fascinating fields of study, such as supply chain , from the comfort of their homes. This specialized yet increasingly relevant field addresses the intricate legal and regulatory facets of space-related activities.

Ethics 66

Ethics Innovation Collaboration Networking 66

Let's Talk Supply Chain

AUGUST 7, 2023

Currently the Director of Logistics for C+D Trojan, she is a transformation champion, seeking to improve supply chain processes and customer experience through continuous improvement, vertical integration, and shared visibility. Holly has over 20 years of industry experience, working at the director level across multiple global organizations.

Supply chain 98

Supply chain Supply Logistics Supply chain management 98

Supply Chain Game Changer

MARCH 31, 2022

Featuring Our Top 16 Articles on Freight and Logistics! A career in logistics may not be the first thing that comes to mind when you’re thinking about your future, but it’s a field that offers plenty of opportunities for those who are looking for a stable and rewarding career. It’s a challenging and exciting field.

Logistics 111

Logistics Agile and Lean Supply Chain Supply Chain Efficiency Supply chain 111

Empowering CPO

JUNE 21, 2023

Our custom spend analysis services not only provide a comprehensive view of your spend data but also help in identifying opportunities for strategic sourcing and cost reduction. Here are some of the key fields: Supplier Name: The name of the company or individual providing the goods or services. ” or “A.B.C.

Purchase orders 52

Purchase orders Data Purchasing Suppliers 52

Spend Matters

DECEMBER 28, 2023

To find out, we conducted a field trial across three different organizations with our predictive procurement tool to analyze how impactful intelligent procurement can be, and how much savings were possible. Customer 1: Over $8M in savings By applying PPO, this company experienced $8,587,048.28 Customer 3: 4.3 Customer 3: 4.3

Procurement 63

Procurement Procurement team Supply Chain Efficiency supply chain budgeting 63

IBM Supply Chain Blog

OCTOBER 3, 2023

To keep its experience fresh and competitive, ESPN needs to introduce new features and enhancements that drive customer satisfaction and new membership. These features help us do just that.” ” Trade Grades are another new feature that helps managers assess the value of potential trades.

Data 96

Data Quantity Management Product management 96

The Thomas Blog

JANUARY 16, 2024

Effective lead generation enables small businesses to expand their reach and build robust, loyal customer bases. It is important to conduct thorough keyword research to understand what terms your customers search when they are interested in products like yours. Attendees are almost guaranteed to be interested in your field or niche.

Real-time Visibility 52

Real-time Visibility Buyers Strategy Networking 52

Procurement Insights

OCTOBER 23, 2023

For example, the field service technicians had their “own” processes, performance targets, and technology. Here is what I discovered: Field service technicians all carried with them laptops to update calls and order parts through the procurement department. I then researched how the suppliers were operating.

Quality 61

Quality Procurement Suppliers Leadership 61

IBM Supply Chain Blog

DECEMBER 15, 2023

Paying attention to the latest customer service trends ensures that an organization is prepared to meet changing customer expectations. Customer loyalty is waning, spurred on by the COVID-19 pandemic, social influences and the ease of switching brands. Customer service is a necessary component of this strategy.

Data 75

Data Import Influencing Price 75

IBM Supply Chain Blog

APRIL 18, 2024

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. On a smaller scale, some organizations are reallocating gen AI budgets towards headcount savings, particularly in customer service.

Data 90

Data Supply Chain Efficiency supply chain budgeting Supply Chain Optimization 90

Procurement Tactics

JULY 20, 2023

Natural stones can be used to create both functional and decorative elements in a home such as fireplaces, kitchen countertops, bathroom vanities, flooring, walls, patios, and garden features. Customer Reviews ‘Hey, these guys really know how to make you feel your business is appreciated. Cobblestone priced at $18.99

Price 186

Price Suppliers Negotiation Sustainability 186

The Thomas Blog

JANUARY 26, 2024

In the field of digital marketing, demand generation, and growth marketing are two distinct but related tactics. Growth marketing is meant to help you acquire and retain users or customers. Growth marketing is a comprehensive approach that seeks to advance long-term company growth throughout the whole customer journey.

Demand 52

Demand Buyers Strategy Sustainability 52

Supply Chain Game Changer

FEBRUARY 17, 2022

As for the implementers and designers, they also find themselves in a winning situation, because the risks of losing a customer or complaints after the conclusion of the transaction will be minimized. Confidence in it is greatly increased, and the fears of customers come to naught. Features of using 3D rendering.

Supply Chain Efficiency 111

Supply Chain Efficiency Buyers Purchasing Supply chain 111

IBM Supply Chain Blog

MAY 23, 2023

In the example, we have used IBM Cloud Internet Services that support CNAME flattening feature to enable us to use root domain. You can use Let’s Encrypt CA as an example to request TLS certificates for these custom domains. Here, you need to click on the blue button named Create under the section titled Custom domain mappings.

Management 83

Management Purchasing Sourcing Import 83

Let's Talk Supply Chain

JULY 2, 2023

We are committed to promoting diversity and inclusion in the supply chain field and are honored to support initiatives that empower and inspire women in their professional journeys. 12.42] Seretha’s experience at Coca-Cola, and what she learned about workplace culture and the importance of customer service.

Agile and Lean Supply Chain 97

Agile and Lean Supply Chain Supply chain Project management Supply 97

Let's Talk Supply Chain

SEPTEMBER 19, 2022

09.37] An overview of MODIFI – what they do and how they help their customers. 20.00] How MODIFI helps level the playing field, why it’s so important to empower small and medium sized businesses, and the impact that empowerment can have globally. It’s a very neat solution!”. 28.18] The ideal client for MODIFI.

Supply Chain Efficiency 52

Supply Chain Efficiency Buyers Supply Chain Optimization Export 52

Procurement Tactics

JUNE 30, 2023

Manufacturers continuously invest in research and development to stay competitive and meet evolving customer expectations. Today’s appliances have sophisticated features, digital interfaces, and intricate components. Excellent Customer Service Customer service plays an important role in selecting an appliance part supplier.

Price 183

Price Suppliers Negotiation Quality 183

ivalua

MAY 15, 2019

Many of our customers leverage our contract management solution for both authoring or contract repositor. In order to mitigate their legal risk, some customers have put in place templates and standard clauses in a repository allowed by our product in order to standardize the contracts.

Contract 150

Contract Data Management Contract management 150

ivalua

MAY 15, 2019

Many of our customers leverage our contract management solution for both authoring or contract repository. In order to mitigate their legal risk, some customers have put in place templates and standard clauses in a repository allowed by our product in order to standardize the contracts.

Contract 147

Contract Data Contract management Risk 147

Let's Talk Supply Chain

MARCH 8, 2024

We are committed to promoting diversity and inclusion in the supply chain field and are honored to support initiatives that empower and inspire women in their professional journeys. GoFreight is the world’s leading cloud-based freight forwarding management system.

supply chain budgeting 96

supply chain budgeting Supply Chain Optimization Supply chain Supply 96

IBM Supply Chain Blog

FEBRUARY 12, 2024

Customer experience (CX) defines a customer’s journey with a company, including both direct and indirect touchpoints. Businesses that place the emotional needs of the buyer persona at the forefront of the customer experience strategy fosters great relationships. We’re #2.”

Sustainability 77

Sustainability Strategy Real-time Visibility Data 77

Let's Talk Supply Chain

JANUARY 18, 2024

At Let’s Talk Supply Chain, we’re proud to feature women in supply chain breaking outdated gender roles across global logistics, transportation, and manufacturing. Let’s Talk Supply Chain’s Women In Supply Chain program , and these features show that investing in your female workforce is a formidable competitive advantage.

Logistics 105

Logistics Agile and Lean Supply Chain supply chain budgeting Supply chain 105

EazyStock

SEPTEMBER 25, 2018

A nifty task-management app that has been released in its third edition that has redesigned its core features to add power to the app’s capabilities and has brought fresh design and new features. Veeqo offers a comprehensive suite of features for fast-growing omnichannel retailers to stay on top of their warehouse operations.

Supply Chain Optimization 78

Supply Chain Optimization supply chain budgeting supply chain software solutions Supply Chain Efficiency 78

IBM Supply Chain Blog

NOVEMBER 3, 2023

We are excited to announce that these features are now accessible through the user interface (UI). Our suite of managed integrations offers APIs to automate cluster setup and management: Domains : Link a custom domain to your cluster’s load balancer by using (CIS). Update an ALB version for a specific ALB.

Management 77

Management Data 77

Supply Chain Game Changer

SEPTEMBER 4, 2020

Amazon has made it possible for thousands upon thousands of sellers to reach customers in the digital, modern-day marketplace. Ranging from books, clothes, home goods, to even brand-new cars, customers love to shop on Amazon for countless reasons. 2: CUSTOMERS, CUSTOMERS EVERYWHERE. So why should you sell on Amazon?

Supply chain 89

Supply chain Quality Supply Retail Supply Chain 89

Supply Chain Game Changer

JULY 13, 2020

The Benefits of Providing Tracking Information to Your Customers! When we say business processes, we are talking about managing customer interactions, tracking leads, streamlining business processes and so much more. Let’s look into the features that allow supply chain companies to benefit from cloud-based CRM solution.

supply chain software solutions 78

supply chain software solutions Supply Chain Efficiency Supply chain Supply 78

Pipefy

MAY 23, 2023

Below we’ll cover digital procurement solutions, essential features, and their benefits for optimized digital procurement workflows. As your list of must-haves grows, take the following fundamental digital procurement features into consideration. It also provides visibility into your entire invoice workflow, from issuance to payment.

Procurement solutions 52

Procurement solutions Procurement e2e supply chain software solutions 52

Arkestro

FEBRUARY 6, 2024

Let’s dive into several examples of how customers are having success and making their procurement processes more competitive in just 60 days. In another instance, the company was able to use our Intelligent Counter Offer (ICO) feature to apply game theory to get discounts far higher than anticipated. The results were immediate.

Competitive bidding 52

Competitive bidding Procurement Real-time Visibility Supply Chain Efficiency 52

Procurement Express

DECEMBER 23, 2022

The budget custom fields will now also be available on the budget export and imports. We have one more bug release coming up before we start building all those magical features that will really make our customers’ lives easier. We have updated some aspects of the Draft request behavior.

Budget 52

Budget Export Quantity Influencing 52

Supply Chain Game Changer

MARCH 21, 2022

A Customer Relationship Management platform and marketing automation software is a basic combo for any sales team. A CRM system keeps track of all your B2B customers and leads, while a marketing automation tool automates outreach and manages campaigns and activities. CRM + marketing automation with HubSpot.

supply chain software solutions 90

supply chain software solutions Supply Chain Efficiency Supply Chain Optimization Supply chain 90

Let's Talk Supply Chain

JANUARY 8, 2024

Instead of featuring one woman in supply chain, we’re featuring three – and talking about a topic that affects us all. We are committed to promoting diversity and inclusion in the supply chain field and are honored to support initiatives that empower and inspire women in their professional journeys.

Supply chain 52

Supply chain Import Collaboration Logistics 52

Claritum

AUGUST 18, 2020

Claritum continues to grow and profile within the Procurement field,” said Prof. Vibrant colours are used to make the site distinct from the traditional procurement vendor sites: highlighting that Claritum is innovating within the procurement automation field and can offer more to our customers.

Spend management 32

Spend management Innovation Sustainability Procurement 32

SCMDOJO

SEPTEMBER 14, 2023

A grasp of fundamental marketing concepts can provide significant advantages, such as identifying customer needs, establishing a strong brand, and executing effective promotional strategies. The article aims to provide a comprehensive introduction to essential marketing concepts that are useful for students across different fields.

Price 52

Price Distribution channels Buyers Strategy 52

Let's Talk Supply Chain

DECEMBER 28, 2023

More than 70% rank the highest in customer satisfaction. This month, we’re excited to feature Becky Simon , an employee engagement and training leader working with supply chain professionals. What does your Women In Supply Chain feature mean to you? Let’s Talk Supply Chain is committed to closing the remaining gender gap.

supply chain budgeting 105

supply chain budgeting Supply chain Supply Leadership 105