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Ukraine Sunflower Oil Crisis Hits Food From Chips to Cookies

Supply Chain Brain

Russia’s invasion of Ukraine has disrupted the supply of almost half of the world’s sunflower oil exports, forcing companies to turn to less desirable alternatives such as palm oil in products ranging from potato chips to cookies.

Export 67
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Food Price Growth Ticked Back Up, Putting Burden on Consumers

Supply Chain Brain

Monthly growth in food prices accelerated slightly in January, reversing a gradual decline seen in recent months, as the price of eggs, cookies and citrus fruits all rose.

Price 59
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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Supply Chain Blog

Gather new insights without cookies Machine-learning chatbots can collect data and new insights about your target audience. They can also discover key customer interests and behaviors, enabling the refinement of marketing campaigns, personalization of messages and improvement of product or service offerings, all without using cookies.

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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Supply Chain Blog

Segmentation The rise of cookies, digital media and third-party tracking created personalization and segmentation. But it also raises the bar for what organizations need to do to meet customer expectations. That extended the responsibilities of contact centers and social media or PR teams to respond in real-time.

Data 100
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Midnight in the ChatGPT Garden of Good and Evil: A New Level of Critical Thinking?

Procurement Insights

Cookie-cutter knowledge will not differentiate you or your message in the cacophony of the internet and social media noise. It requires expertise and unique insight brought about by first-hand experience and an insatiable passion for curiosity.

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Exploring the hyper-competitive future of customer experience

IBM Supply Chain Blog

The depreciation of the third-party cookie, which tracked customers and enabled targeting on the open web has forced organizations and CX leaders to rethink their playbooks. For example, AI-driven chatbots can better understand what customers want and deliver the solution to them quicker because they were trained on previous customer data.

Data 91
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3 reasons why business and data analysts need to work with real-time events

IBM Supply Chain Blog

To meet these objectives, business and data professionals need to go beyond cookie-cutter business intelligence, data visualization dashboards and data analytics tools. They need to uncover the right digital signals and constantly be aware, so they can detect and respond to critical business scenarios in real-time.

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