User Adoption and the Rise of the AI Chatbots: The End of Maverick Spend, Vendor Rationalization and Change Management
Procurement Insights
OCTOBER 26, 2023
As you read the title of today’s post, you may wonder what maverick spend, vendor rationalization and change management have to do with user adoption and AI Chatbots. “So it’s [Merlin Assist Chatbot] is not just for information or for query. You can do it on Merlin Assist chatbot. Placing a requisition?
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