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As we move towards a new decade is the emphasis in the procurement world changing – are we going to see a new age, where the Art of Procurement comes to the fore? Much of our focus in the last twenty years or so within the procurement profession and within our specific procurement functions has been on what we might call the “Science of Procurement”.
Andrew Thomas, founder of Skybell Video Doorbell, reports that it takes roughly 40 positive customer experiences to undo the damage of a single negative review. With stats like that, it’s easy to see why customer satisfaction influences customer loyalty, retention, and even your ability to attract new customers. If one element of a business’ product or service dissatisfies a customer, the rest of the business can suffer, majorly impacting your bottom line.
Subscribe Here! Email Address. Subscribe to Supply Chain Game Changer. Procurement (and Purchasing) Job Interview Questions & Answers. For a considerable portion of my career I have worked in the Manufacturing and Logistics/Distribution Industries. In these industries a segment of the Procurement organization is called Commodity Management. However when I entered the Retail industry the group largely responsible for Procurement, amongst other things, was called Category Management.
“What should we do about the tariffs?” There’s no straightforward answer — every leader has a different expectation. CFOs want numbers. COOs want action. CEOs want strategy. And supply chain and procurement leaders need to be ready with the right response — fast. That’s why GEP has created a simple three-part framework that will help CPOs and CSCOs brief the board and C-suite with clarity and confidence.
Ivalua’s suite will enable the strengthening of internal collaboration between the various Group Procurement entities around the world by industrializing and improving reliability of the Chemicals Price List Publication processes. London, UK – March 26, 2019 – Ivalua, a leading provider of global Spend Management Cloud solutions, and the Chemical Purchasing Department of the Hutchinson Group , a world leader in technologies for vibration control, fluid management systems and sealing
The type of forensic techniques that detectives have long deployed to solve crimes can now be used to identify the origin of manufactured goods in the supply chain.
The promise and the perils of choosing a multi-enterprise supply chain network We’re almost two decades into the 21st Millennium, The post Multi-Enterprise Network Platforms vs Pseudo Networks appeared first on The Network Effect.
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Purchasing & Procurement Zone brings together the best content for professionals in the purchasing and procurement field from the widest variety of thought leaders.
The promise and the perils of choosing a multi-enterprise supply chain network We’re almost two decades into the 21st Millennium, The post Multi-Enterprise Network Platforms vs Pseudo Networks appeared first on The Network Effect.
Subscribe Here! Email Address. Subscribe to Supply Chain Game Changer. On Time Delivery – Get that right First before all else! Article originally published by, and permission to publish here provided by, Valerie Castro at [link]. There is no denying the fact that the rise of e-commerce has changed the buying habits of consumers. Gone are the days when folks would have to go to physical stores to purchase what they need.
Every year, The Hackett Group conducts an in-depth key issues study. The latest study focuses on Procurement’s transformation journey including the goals and obstacles limiting progress. Further, to bridge the digital transformation gap, the report digs into technologies that an increasing number of Procurement organizations are planning to adopt over the next 1-2 years.
Claritum Article - Procurement Blog. Contents. 1. Introduction. 2. Crazy World of Procurement. 3. Automation in this Crazy World. 4. Single or multiple eProcurement platforms? 5. Summary. 6. Further Reading. 1 Introduction. Assessing procurement automation solutions and service providers often includes comparison of features and functions, with weighting being given to those systems that have more features.
Speaker: Andrew Skoog, Founder of MachinistX & President of Hexis Representatives
Manufacturing is evolving, and the right technology can empower—not replace—your workforce. Smart automation and AI-driven software are revolutionizing decision-making, optimizing processes, and improving efficiency. But how do you implement these tools with confidence and ensure they complement human expertise rather than override it? Join industry expert Andrew Skoog as he explores how manufacturers can leverage automation to enhance operations, streamline workflows, and make smarter, data-dri
Cultural Fit Key For Southwest Airlines Employees And Suppliers Post by Kate Vitasek published in Forbes on 26 March 2019 Southwest Airlines is renowned for its unique people-centric culture and customer experience, with the key words including fun, casual and hip. So, when the airline wanted to imbue its online career site with those same aspects for job candidates, it set out to find a supplier that also had the right cultural fit… Here is the link: [link] The post Forbes — 26 Marc
Procurement professionals need to think in more innovative ways about how we can drive competitive advantage and shareholder value for our organisations. In my recent article , I talked about “the Art of Procurement”, and suggested that the time is right for procurement to move beyond our traditional focus on transactional improvement and basic cost reduction.
Today’s “new retail” — a shopping experience that seamlessly blends digital and offline commerce — is still in its infancy. But it’s already defining the future of technology, business and operational strategies for companies worldwide.
Subscribe Here! Email Address. Subscribe to Supply Chain Game Changer. Truck Drivers – Unsung Heroes of the Supply Chain! (Infographic). Article, and permission to publish here, provided by Morgan Dixon at Expak Logistics. Overseeing a fleet of vehicles can be a tough job. Anyone who’s been involved in fleet logistics has probably spent countless hours going over schedules, vehicle maintenance records, driver training requirements, and a host of problems and delays that have the tendency o
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Reviewing RFx Bidding Methods: Which Ones are Right for You? Article by Kate Vitasek publishedMarch 2019 in Contract Management Magazine Every day, companies use well-known, tried and true competitive bidding methods to choose their suppliers. Most common, of course, is the request for proposals (RFP)also commonly referred to as a request for tender or invitation for proposal… Here’s the link: [link] The post Contract Management Magazine — March 2019 appeared first on Vested.
Ivalua’s suite will enable the strengthening of internal collaboration between the various Group Procurement entities around the world by industrializing and improving reliability of the Chemicals Price List Publication processes. Ivalua, a leading provider of global Spend Management Cloud solutions, and the Chemical Purchasing Department of the Hutchinson Group, a world leader in technologies for vibration control, fluid management systems and sealing systems, today announced successfully launc
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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