What is a knowledge worker and what do they do?
IBM Supply Chain Blog
JULY 7, 2023
Knowledge workers, typically those with advanced training and years of experience, have become a valuable asset for companies worldwide. Businesses lean on these people who “think for a living” to drive innovation, solve problems and manage personnel. Yet, empowering knowledge workers to stay productive can be a constant challenge. Too often, these skilled workers get bogged down in managing day-to-day tasks or the bureaucracy of the business, leaving less time for creative thinking.
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