Shippers and logistics service providers are pressured to match the “Amazon effect” for fast and efficient service across multiple B2C, B2B, and D2C channels. Perfect order delivery - on-time and in-full at the lowest possible cost – is critical. However, recent surveys of supply chain stakeholders reveal that many don't have the technology necessary to achieve it.
Close to half of respondents rely on legacy frameworks, spreadsheets, and on-premise ERPs. Even among businesses that use cloud-based dynamic technology, few rated their end-to-end visibility, integration, and interoperability as excellent. So, what's going on?
This paper explores why dynamic and flexible point solutions are not creating dynamic, flexible, and resilient supply chains - and offers an alternative for what will.