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From its modest inception in 1999, Alibaba has now become one of the biggest e-commerce sites in the world. In this article, we will show you 7 supply chain lessons we obtain from the book "Alibaba: The House That Jack Ma Built" by Duncan Clark. Many people think the success of Alibaba is derived from the fact that China is one of the biggest economies on the planet with the population over 1.411 billion people (and about 400 million people are already their customers.
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Many companies profess customer-centricity, few achieve it, yet with by tuning the supply chain it is within reach It has. The post Why the Key to Customer Loyalty May Be Lurking in Your Supply Chain appeared first on The Network Effect.
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