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Streamlining supply chain management: Strategies for the future

IBM Supply Chain Blog

It includes everything from product development and strategic decision-making to information systems and new technologies. Better customer satisfaction : An optimized supply chain allows businesses to make sure products are available when and where people want them—which can improve relationships and loyalty with customers.

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Business process management (BPM) examples

IBM Supply Chain Blog

And while enterprise resource planning (ERP) integrates and manages all aspects of a business, BPM focuses on its individual functions—optimizing the organization’s existing, repeatable processes end-to-end. BPM can also provide real-time visibility into claim status and performance metrics.