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AI in commerce: Essential use cases for B2B and B2C

IBM Supply Chain Blog

As these innovations are dynamically reshaping the commerce journey, it is crucial for leaders to anticipate and future-proof their enterprises to embrace the new paradigm.  Over 90% of business buyers say a company’s customer experience is as important as what it sells. But none of these use cases exist in a vacuum.

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What is supply chain resiliency?

IBM Supply Chain Blog

According to Geraint John , Vice President Analyst with the Gartner Supply Chain practice, “Supply chain executives overwhelmingly recognize the necessity to make their networks more resilient and agile.” In this blog, let’s explore best practices that drive supply chain resiliency with this definition at the core.