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AI in commerce: Essential use cases for B2B and B2C

IBM Supply Chain Blog

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. But customers aren’t yet completely on board.

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S&OP, a vision for the future. The expert interview series #7

Supply Chain Trend

To get some answers for S&OP practitioners, Niels van Hove founder of Supply Chain Trend, interviewed a group of S&OP leaders. These leaders all have 20+ years S&OP experience and published books, whitepapers and articles in renowned magazines. Where to go from here for S&OP?