5 Best Practices in Omnichannel Customer Service!
Supply Chain Game Changer
NOVEMBER 18, 2018
trillion in 2016. A study conducted by the Aberdeen Group revealed that companies with sustained omnichannel customer engagement keep an average of 89% of their existing customers while those with poor omnichannel customer engagement retain an average of 33%. appeared first on Supply Chain Game Changerâ„¢.
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