5 Best Practices in Omnichannel Customer Service!
Supply Chain Game Changer
NOVEMBER 18, 2018
trillion in 2016. Once you figure out which channels work best and for what purpose, the process becomes more efficient. One of Forrester’s 2016 surveys shows that 41% of customers expect a response via email within a 6-hour time frame. In addition, provide information that is transparent and accessible (i.e,
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