Remove 2016 Remove Agile and Lean Supply Chain Remove Price Remove Retail Supply Chain
article thumbnail

5 Best Practices in Omnichannel Customer Service!

Supply Chain Game Changer

trillion in 2016. Price Waterhouse Cooper predicts that the demand for omnichannel customer experience will constantly improve and will be perfected by 2020. One of Forrester’s 2016 surveys shows that 41% of customers expect a response via email within a 6-hour time frame. appeared first on Supply Chain Game Changer™.