5 Best Practices in Omnichannel Customer Service!
Supply Chain Game Changer
NOVEMBER 18, 2018
trillion in 2016. Make your customers feel important by faster responses. One of Forrester’s 2016 surveys shows that 41% of customers expect a response via email within a 6-hour time frame. It’s important to look for drive, humility, coachability , skills, and transparency. The US consumer market alone was at $1.5
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