What is the key to digital transformation success?

Posted on August 17, 2023

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Joël Collin-Demers’ post raises an important question – why do some eProcurement/digital transformation initiatives succeed, and why do too many fail to hit the mark?

For me, over the years, the one constant factor in procurement transformation success of any kind is based on the following words of Sun Tzu: “Every battle is won or lost before it’s ever fought.”

Like studying to write a test or training before stepping up to a marathon’s starting line, your success is already pre-determined. As long as you don’t abdicate your responsibility and role in achieving eProcurement/digital transformation success to a provider and their technology, you will get to where you want to go.

In short, your provider is a strategic partner whose expertise and experience you must leverage and lead, not vice versa.

What do you think?

Posted in: Commentary