Sat.Aug 20, 2016 - Fri.Aug 26, 2016

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Corporate Pretenders: Stop Faking It, You’re Killing Innovation

ivalua

The lead story in this Wall Street Journal article makes me sick. I sincerely wish Ms. Johnston best of luck in her next price negotiation with a “proven enterprise technology company.” And I sure as hell hope they call her bluff. This is an open post to all those corporate types out there who pretend to be interested in “innovative and disruptive” enterprise technologies: please stop wasting our time.

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The Impact of Consumer Expectations on the B2B Supply Chain

All Things Supply Chain

Each year the American Customer Satisfaction Index (ASCI) Report measures customer satisfaction in a number of industry segments, one of which is internet retail.