Is it time for procurement to create its own “Human Library?”

Posted on January 26, 2024

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“The Human Library is designed to build a positive framework for conversations that can challenge stereotypes and prejudices through dialogue. The Human Library is a place where real people are on loan to readers. A place where difficult questions are expected, appreciated, and answered. The Human Library is a Danish idea from 2000 and is now available in more than 80 countries.” Don’t Judge a Book by its cover

In the age of ChatGPT and generative AI, there is a common thread of concern – even fear, that humans will be replaced by AI. In other words, we won’t have a place in the new world order of digitization and digitalization.

Is said fear valid?

There is no doubt that depending on your current vocation or position within an enterprise hierarchy, displacement will happen. It does with every technological advance or breakthrough throughout history. For example, how many people still make buggy whips or light gas lamps on our city streets.

During eras of great change, with every decline in existing jobs, there is a creation and increase in new jobs, or as the old saying goes, the only thing that doesn’t change is change.

There is, of course, one other constant – to successfully navigate and adapt to change requires effective communication and collaboration.

Talk Trumps Technology

In his most recent post, Joël Collin-Demers asked the following question: “As a Procurement professional, are you dealing with people who can’t stand you?” It reflects the theme in many of his posts that success requires procurement professionals to “Identify and rally key stakeholders around a common vision.”

In her most recent post, Kate Vitasek writes: “We find ourselves at our best when embraced by surroundings that radiate positivity and appreciation.” “She then adds, “When these elements come together in our workspaces, it catalyzes our potential and fuels our passion to accomplish more than expected.”

I want to stop here and ask you a question: do you agree or disagree with the above statements?”

If you do, continue reading. If not, read the following post on the famous I35-W case study, and then move forward.

Back To The Library

Progress at any time, with any technology, will continue to struggle to achieve the desired outcomes without stakeholder engagement, understanding, and support. It is one of the reasons why a 2019 Deloitte CPO Global Survey reported that most COPs are “dissatisfied” with the results of their digital transformation strategy. I know this survey is almost five years old, but it was before the pandemic and well after the emergence of breakthrough technologies. In short, with the volatile nature of today’s world, why would those numbers be any better unless we have substantially improved our communication and collaboration with ALL stakeholders?

  • Isn’t it time to “build a positive framework for conversations that can challenge stereotypes and prejudices through dialogue?”
  • Isn’t it time to create “a place where difficult questions are expected, appreciated, and answered?”
  • Isn’t it time procurement creates a “Human Library” where real people are on loan to stakeholders?”

That is the message I am getting from Kate, Joel, and so many other industry thought leaders. What message are you getting?

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Posted in: Commentary